Last Updated: Nov2025
At FairPlay, we are committed to promoting a safe, responsible, and controlled environment for all users.
Our goal is to ensure that platform usage remains enjoyable, balanced, and free from harmful behavior. This Responsible Gaming Policy explains how we support healthy usage patterns and protect users from excessive or risky behavior.
1. Our Commitment to Responsible Use
FairPlay encourages every user to engage with our platform responsibly.
We believe:
- Platform usage should be entertainment, not a source of stress or financial strain.
- Users should maintain full control over their actions and habits.
- No one under the age of 18 (or local legal age) should access or use restricted platform features.
2. Keeping Gaming Fun and Safe
To help maintain a safe environment, we encourage users to:
- Set personal limits on time spent using the platform
- Stay aware of their own habits
- Take regular breaks
- Avoid chasing losses or compulsive behaviors
- Treat platform usage as a hobby, not a financial solution
If you begin feeling discomfort, stress, or compulsion, it may be time to pause or seek help.
3. Tools to Help You Stay in Control
FairPlay provides features designed to protect user well-being, including:
• Self-Exclusion
Users may request temporary or permanent restrictions from using certain platform features.
• Account Limits
Users can set limits on:
- Frequency of usage
- Time spent on the platform
- Access to certain features
• Cooling-Off Periods
Short breaks can be applied to allow users to regain control and reset behavior patterns.
• Support Assistance
Our support team is available to help users who may need guidance or wish to adjust their account settings.
4. Recognizing Problematic Behavior
You may be developing harmful usage patterns if you:
- Spend more time than intended on the platform
- Avoid responsibilities or personal obligations
- Feel stress or irritability when not using the platform
- Attempt to recover losses through more usage
- Use platform activities to escape personal problems
- Borrow money or overspend to continue using certain features
If any of these warning signs apply, consider taking a break or seeking professional help.
5. Protecting Minors
FairPlay strictly prohibits access to platform features by anyone under 18 years of age or below the legal age in their region.
To help prevent underage access:
- Keep login credentials private
- Avoid using “Remember Me” on shared devices
- Use device-level parental control tools
- Monitor activity on family devices
6. External Support Resources
If you or someone you know may be struggling with compulsive or harmful behavior, please reach out to recognized support organizations, such as:
- Gamblers Anonymous – www.gamblersanonymous.org
- National Council on Problem Gambling – www.ncpgambling.org
- Gambling Therapy – www.gamblingtherapy.org
These organizations offer free, confidential support.
7. Our Right to Intervene
FairPlay reserves the right to:
- Restrict or suspend accounts showing signs of misuse
- Deny access to users violating responsible gaming rules
- Request verification to ensure compliance with age and safety standards
These steps help maintain a secure environment for all users.
8. Contact Us for Assistance
If you have questions or need help configuring responsible gaming settings, please contact our support team:
📧 support@fairplay.com
Or reach out via live chat on our website.